A retail PR specialist
An agency with a proven track record
of exceeding our clients’ expectations.
What we do
Neatly put we will take your range of products and services and ensure they are seen in the right places by the right people. Creating brand awareness and sales.
• Building and maintaining relationships with the most influential media
• Product reviews, shopping and gift guides
• Digital and social relations
• Advertorials, competitions and promotions
• Product launch events
• Product send outs and tracking
• Media one to ones
• Photography and product picture library
• A simple & personal approach
We pride ourselves on our close relationships and understanding of our clients and the media, ensuring we can simply and neatly slot into the way clients like to work and giving the media exactly what they want. We keep it simple and personal in everything we do.
• Always having tenacity
To ensure we get you the results you need, we keep on pushing. Through constant media contact and a twist of creativity, we ensure the products we represent appear in the right places and are noticed by the right people.
• Focused on results & value
It’s what we’re all about and it’s what our clients need to achieve their business goals. We aim to consistently exceed expectations, something we do for all our clients. The targeted coverage we generate helps to sell more, making our activity highly valuable at a relatively low cost.
“Christmas caused a sell out, since appointing Neat PR the Science Museum Shop has seen both traffic and sales increase. Revenue, conversion and AOV are all between 10-15% up on July-December.”
“As a result of key press contacts Neat PR ensured the UK and international press knew all about the limited edition Silver Cross Surf, Aston Martin edition resulting in sales and over 300 pieces of press coverage globally.”
Silver Cross for Aston Martin
“As a result of one piece of coverage, we have produced a week’s worth of sales in one ‘busy’ day!”
20th Century Foxy
To have a look at press coverage achieved by Neat PR, click here.
Take a look at our blog
Past and Present
“I’m so delighted to be working with the Neat PR team. Neat’s energy and the National Theatre’s passion are a perfect fit.”
Kate Bone Head of Retail
Crabtree & Evelyn
Crabtree & Evelyn
Urban Cottage Industries
“We had a great feeling about Neat PR as soon as we met them. We have exciting times ahead and feel confident that these guys will well and truly deliver”
Stanley Wilson founder
“Neat PR provide great support to our PR function gaining coverage across a wide range of titles in a difficult product sector. Their unceasing enthusiasm and their multiple contacts in the media makes Neat PR a great company to work with.”
Alan Halsall, Chairman Silver Cross
“We are so excited to be working with Neat PR. Together we are intent on spreading the message that children need to spend 5-15 hours per week on outdoor activity to have healthy bodies and excellent concentration. Muddy Puddles enables children to leap into life whether rain or shine!
“We’ve been working with Neat PR for a while and have seen great results from a team that are always quick to respond. Flying Tiger has been in the press more than ever before and we look forward to what the future holds as we continue our working relationship.”
“Tate Enterprises are excited to start working with Neat PR. They showed a great understanding of our needs and it was clear that their experience will really help raise awareness of our Christmas product range.”
Clare Kelly, Ecommerce Manager Tate Enterprises Ltd
“The Neat PR Team have really impressed us since we began work with them. Their pro-active approach to deliver results sets the mark very high.”
Touker Suleyman, Investor, Matchstick Monkey
Wool Couture Company
London Transport Museum
London Transport Museum
Natural History Museum
“I think it is clear that we have grown our business as a result of your input, both directly from the PR work but also indirectly through forcing us to think about how we work internally.”
Matt Ripley, Head of Retail
“This is the first time an external agency has been taken on board to run our retail PR and shows a real focus on the importance of e-commerce and communicating with a wider audience who would not naturally look to an art gallery for shopping opportunities. We are really excited to share our product selections and for our shop to be seen in the press.”
Tessa Daniel, Press & Marketing Manager R.A Enterprises Ltd
“We are delighted to be working with the Neat PR team for a third year following a competitive tender. The team have shown great empathy for our Museums and shops, delivering significant coverage of our products – double what we anticipated!”
John Barford, Science Museum Group Head of Retail
“We are looking forward to working with Neat PR who we recently appointed to drive consumer awareness of the Turtle Mat brand. What impressed us was their quick grasp of our needs and focussed no nonsense approach. We are confident that the team will deliver outstanding results.”
Susan Leaver, Commercial Director The Turtle Mat Company
“Neat PR are extremely creative, have boundless enthusiasm and understand the brief, but above all they have secured us with some fantastic editorial resulting in increased sales. We have seen a sales growth on the many lines they have secured coverage on, seeing a huge 53% YOY increase on one of our key online SKUS.”
Laura Mullins, Retail IWM
“Working with Neat PR on our Christmas campaign was so successful that we are thrilled to be working with them again. Last year saw a growth. Last year we saw a growth in online sales of over 30% and when press coverage for a specific product was achieved we saw a 75% lift in sales for the product.”
Duncan Sanders, Retail Buying & Merchandising Manager
“From day one Neat PR hit the ground running. They are a motivated team who share the passion for our products and are driven by results. For a growing brand we are thrilled to be working with such a dedicated agency.”
Tracey Newton, Marketing Manager Kiddimoto
National Railway Musuem
“The NRM is a specialist Museum which has gained sales from a wider audience since working with Neat PR. We are delighted with the results.”
“The Morpher crowd funding campaign was a great success thanks to the PR achieved worldwide by Neat PR. A great start to an invention I know will save lives.”
Jeff Woolf OBE, Owner Morpher Helmet
“At Sportpax we understand the importance of PR for brand awareness and driving sales with our unique and stand out back packs. We were delighted to have come across Neat PR and are looking forward to working with an agency who will be an extension of our team with their personal and determined approach.”
Tony Brown, Founder
“Neat‘s enthusiasm and dedication have generated some great coverage for iLuv. Nothing is too much trouble for the Neat PR team.”
Lindsay Kelson, Head of Marketing iLuv
“We have received tremendous coverage and the value we have received has been exceptional. A good reliable, efficient company to work with.”
Mike Cooper, owner Cooper Bikes
The Treehouse at Number 9
“We are so excited to work on our new and exciting project with Neat PR. We want people to download and read The Treehouse at Number 9 and we know with Neat PR’s contacts our message will be loud and clear.”
Sara Jackson & Karen Shooter
Silver Lantern Tea
“Working with Neat PR is a delight, it is as if we have our own in-house PR team. Neat PR are always responsive and on the go, looking for new opportunities at all times. Silver Lantern Tea has been featured nationwide, a great start for a new company”
Rebecca Paul, owner Silver Lantern Tea
brix + bailey
“We are delighted be working with Neat PR and know they are the perfect fit for us. We were looking for an agency who took the time to listen and understand our brief and products and work as an extension of our team. we are delighted to have the opportunity to share our years of development with the media and consumers.”
Emma Finlay, Founder & owner Brix + Bailey
Clive Sefton personalised word searches
“Neat PR has proven their commitment to my brand and ethos and taken time to understand my business aims and USP.”
Clive Sefton, Owner Clive Sefton Designs
Museum of London
“The Neat PR team have become a natural extension of our in-house team, understanding the needs of our business and getting to know and love our products as much as we do. The coverage generated has made a noticeable difference to our bottom line, not to mention our PR KPIs. Without a doubt our campaign with Neat PR was a great success with the sales to prove it.”
Andrew Marcus, Communications, Museum of London
The London Victorian Ring Company
“Neat PR is an agency who are always at the end of the line, working around the clock, a true extension to our team and always go out of their way to achieve results beyond our expectations.”
Deborah Jones, The London Victorian Ring Company
20th Century Foxy
“Neat PR are ideal PR partners – they have helped us to raise our profile and reach new markets. In only a few months, we have seen increases in sales and a recent coverage produced a week’s worth of sales in one day! They are ‘on the ball’, creative, efficient and relentless – exactly what a PR agency should be!”
Clare Quartermaine Owner & Founder 20th Century Foxy
“Following a competitive pitch, we appointed Neat PR to raise awareness of the Trollbeads brand to the UK consumer. We were very impressed by their enthusiasm and their honest and clear approach. The team are ideally placed to promote the brand and fully understand what the consumer press require, they respond with speed and are a pleasure to work with.”
Irena Babic, Head of Marketing Trollbeads UK
“It was great working with Neat PR who helped us with our brand ChattyFeet. Our David Sock-Knee design got into the Telegraph which was a bless to our cotton socks! The team is professional, very responsive and made an effort to understand our brand requirement.”
Gil Kahana, Co-Founder, ChattyFeet
“We have seen sales increase 120% on last Christmas as a direct result of press coverage delivered by Neat in 2016. Looking forward to another great year in 2017.”
Jim Lockwood, MD, Sgt Smith
Art You Grew Up With
“With regular new launches, we needed an agency who showed constant enthusiasm and passion for our art. Neat PR are passionate and dedicated in everything they do. Their ‘nothing is too much trouble’ approach is refreshing and necessary to achieve the desired results. They are always one step ahead.”
Russell Singler, Director, Art You Grew Up With
The Grown Up Chocolate Company
The Grown Up Chocolate Company
Association of Cultural Enterprises
“In our first 6 months, the team at Neat PR have been hugely supportive and gained excellent coverage for Rockin’ Baby as our brand has grown. Neat PR recently secured a business story for Rockin’ Baby in The Telegraph which had an immediate effect with retailers suddenly contacting us for appointments.”
Mark Jeynes, Co-Founder Rockin’ Baby
Dazzle & Fizz
Dazzle & Fizz
Rosie Olivia Millinery
“I am excited to be working with such an enthusiastic and dedicated team. I was looking for an agency who understood me and my brand who were approachable and friendly and I knew would take the time to listen and achieves results.”
Rosie Olivia Founder & Owner
Love | Keep | Create
“We are delighted to be working with such an enthusiastic and dedicated team. We were seeking an agency who understood the brand, its heritage and who were approachable, friendly and would ultimately achieve results and in Neat PR we found what we were looking for”
Carla Smith, Head of Marketing
Hilary, founder and MD of Neat PR, is an ex consumer journalist, she has a clear understanding of what a journalist wants and looks good on a page. Hilary has worked in the media world for many years representing a range of products. Results matter to Hilary and she is always on the go!
Natasha has over 10 years consumer and beauty product PR experience, including work on Johnson & Johnson, Bassett’s, Heinz, The Science Museum, Imperial War Museum and Silver Cross. Natasha loves the world of product PR and has a wealth of contacts ensuring clients are seen on as many pages as possible – Natasha never gives up!
17 years and counting, Amanda has a diverse wealth of comms experience from consumer to tech, retail to beauty and food. Amanda always gives one hundred per cent to every brand she works with. With an honest and passionate approach she thrives on producing creative campaigns and achieving solid coverage with satisfied clients.
Lauren is delighted to be joining the Neat PR team from across the Pond. With a Masters in Journalism, Lauren utilises her highly developed creative writing skills to ensure that the brands we work with are sold in a fresh and exciting way. She helps keep our Instagram feed “hype” with her expertise in social and visual media production and her Americanisms and weekly ‘motivational emails’ never fail to get the team giggling.
With 12 years of consumer PR experience, Nicole has delivered column inches for a huge range of leading brands, from Lenor to Loyd Grossman and Venus to Viakal. Her past work includes partnering with top UK Vloggers and high profile celebrity brand ambassadors, but she gets the biggest buzz from seeing her clients product coverage appear in print or on screen.
Determined and enthusiastic, Jemma is excited to be joining the Neat PR team. Her love for talking on the phone helps her build relations with clients and journalists to ensure that the best results are generated. Jemma thrives off humour and loves meeting new people.
Cherry is excited to be part of the Neat PR team from a background in journalism. Fuelled by her love of writing, she brings creativity and an optimistic outlook to everything she does. With a passion for social media, she’s an avid Instagrammer herself and brings a wealth of like-worthy content.
With a love for fashion, movies, fitness and beauty, Rom is bright and enthusiastic. She brings an expertise in social media and digital content to the team, with a degree in photography. Past experience includes working with luxury jewellery brands and retail.
Toby joins the Neat PR with an excellent work ethic and determination which he brings to the Neat PR team. Outgoing and Social, Toby has acquired excellent communication skills which have been nurtured through his hospitality background. Keen to get on the phone to journalists and make sure products are at the centre of attention, he will always go the extra mile.
We only work with products we love and would buy ourselves.
That way we know when we are talking about them, we are talking with passion.
Anything you can buy is our speciality.
Below are a selection of just some of the products Neat PR have worked with.
Feel free to email us, phone us, smoke signal us, carrier pigeon us, or visit us.
Data we collect
We believe we have a legitimate interest in holding certain types of personal information in order to provide our services.
For example, we will share information about new products, launches or events with journalists, freelancers, influencers, bloggers and other media professionals that they in turn use for their work and in order to do this we need certain types of personal information.
Upon request we may also research a company or an individual to get a deeper understanding about products, services and interests. This is how we understand requirements and provide the best services for companies and individuals. Unless provided to us, this will always be limited to publicly available information such as information held on websites, social media feeds and other public channels.
If you make an enquiry to Neat PR (this could be via email, telephone, social media or other means), one of our team will respond and these communications are documented. This allows us to create relevant records and means we’re able to monitor delivery of our service and ensure that we offering the best service possible.
The type of personal information we collect for the reasons described above may include:
- Your name, job role, company or publication you work for, and contact information
- In some cases, information about your title and specific information about your role
- If you are a prospective employee (including those applying for internships or work experience) we will hold a copy of your CV (if you have provided it to us) and proof of nationality
This information is stored in a database which can only be accessed by password, which is individual to each member of our team. We also store communications typically in the form of emails and instant messages, but it may be stored in other forms as well.
How long we keep data
Client information is kept for the duration of your relationship with us, and the six months after (or less if requested).
Media contacts information is kept for the duration of your relationship with us, and the six months after (or less if requested).
Enquiry information is kept for the duration of your enquiry, and the twelve months after (or less if requested).
Prospective employee information is kept for the duration of your application process up to final decision on whether or not you will join our team. If you do, then we will keep your personal information for your duration of service with us, then three years after as required by the HMRC. If you do not join our team we keep your information for twelve months following your application (or less if requested).
Supplier information is kept for as long as we have a relationship with you or think we might want to buy products or services from you, or for the duration of a dispute with you.
We absolutely respect everyone’s rights when it comes to their personal information. You can view, amend or delete the personal information that we hold about you. Please send any request about your data to Hilary@neatpr.co.uk.
The personal data we hold as part of providing our services is not transferred outside of the EU/EEA. Should there be a benefit from a service that is located outside of the EU/EEA, we will always request authorisation before sharing any information.
We do not share personal data that can identify you, with clients or any other contact external to the team, without your permission. We may share anonymised information in aggregate form with clients, but will not allow clients, or any contact external to the team, to attempt to identify individuals within any anonymised data set.
As a general rule, we will not transfer personal data to third parties without your permission. There may however be legitimate or legal reasons that we have to pass information to a third party such as:
- We have partners who provide services to us, who may be able to see small amounts of information. For example, our telephone provider could see what phone numbers we’ve dialled for billing purposes
- If we receive a court order to disclose information, we may be forced to do so. Where possible, we would always notify prior to handing over any data
- If a client is in arrears on any invoices, we may choose to use a third-party debt collection agency to help recover funds owed. This is always a worst-case scenario but we reserve the right to do this
Changes to this Policy
Data controller information
The data controller is:
Neat PR, The Clockhouse, 87 Paines Lane, Pinner, Middlesex, HA5 3BZ
Tel: 020 8866 2245
Neat PR is registered with the Information Commissioner’s Office.